The Golden Thread

by Matthew Wesley on June 29, 2011

One of the things that I find overwhelms family leaders is the level of complexity in their families.  There are diverse personalities.  There are dyadic relationships that grow algorithmically with family size and each of these  affects the others.  There is family culture affected by family lineage from diverse families of origin.  There are generational differences and personality types and communication styles – the list is endless.  This complexity often paralyzes family leaders to the point where gaining any real clarity seems impossible.

In spending time with a family, I often (but not always) find that there is a “golden thread” running through the family dynamics.  In my mind’s eye, I think of this as a thread that, if pulled on in the right way, will untangle a great deal of the knot of suffering at the heart of family dynamics.  Sometimes it has to do with values, sometimes with family narrative, sometimes with scripts that are played out, sometimes communication style, sometimes trust.  In my work, I look for this thread and then test and discard hypotheses about what it might be until I hear things that seem to get at the heart of the dynamic.  Often there is a pause or a kind of deflection that hints at its presence.  Most often it is deeply poignant when it is seen and has a felt sense of heartbreak for the family member that first identifies it. These threads vary radically from family to family.  Most often, because the family leader is part of that dynamic (and often at the center of it), they cannot see this thread let alone tug on it constructively.  With outside help, and the wisdom to see the “golden thread” and the skill to address it, a family gathering can become an inflection point for cascading change.

Most often this golden thread involves a kind of recasting of family narrative, often by way of metaphor or image.  In one family, the metaphor revolved around the family telling a story that had become too small.  In another it had to do with paying attention to the heart more than the head.  These images, when rooted in a felt sense of what is going on with families gets at something fundamental about the dynamic and shifts things. The family that was telling small stories how checks in to see if they are operating out of a large enough story.  The family that was all head, now asks about the heart.  These images worked because they got at something everyone was feeling but could not articulate.  Of course it is never as easy as announcing a metaphor – it requires work and engagement and wisdom and good design.  But with all of that, and more than a little luck, things can shift.

Questions:

1.   Have you seen this golden thread at work in your own family or families you work with?
2.   Do you agree that re-framing metaphors can be powerful ways to shift family conversation?

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Five Key Ingredients for Successful Family Retreats

by Matthew Wesley on May 31, 2011

Family retreats are an essential tool in sustaining wealth over generations.  These retreats create opportunities to develop common worldviews, align values and dream about the future.  However these opportunities are often not effective at best or down-right destructive at worst.  What may seem like a good idea at the time can fall flat or even become the occasion for family flare-ups that are difficult to resolve.  So, what makes for a good family retreat?  We have found that there are five critical elements:

1.  Develop a defined outcome.  Successful family retreats have realistic and clearly defined outcomes that are based on input from the entire family and that are known going into the meeting by every participant.  These outcomes must be concrete, achievable and relevant to all.  Having a defined outcome by the family leader that does not have input from others is a recipe for a poor or even destructive meeting.

2.  Thoroughly prepare. Failure to prepare well is the single largest cause for family meetings that fall short of the anticipated goals.   There is a great deal of design work that goes into making the meeting engaging and interesting for everyone.   It is important that there should be no surprises and that the meeting is designed for the dynamics of the particular family.  If one person is a troublemaker, that has to be anticipated.  If the family hates sitting, that has to be factored into the design.

3.  Bring solid content. The family should learn something about themselves as individuals and collectively.  Family retreats are opportunities to gain family cohesion around certain ideas and perspectives.  If the family is viewing itself from a unified framework, it makes decision making and conversation much easier.  Communication and values assessment tools or simulation games can be great ways to create this sense of common framework.

4.  Ensure effective process. Too often family leaders focus on the content of the meeting and do not think about the process involved in the discussion.  Processes must be fair, open and engaging to ensure participation.  While content is critical, it is usually process problems that derail communication and create problems.

5.  Bring in outside facilitation. Family leaders should not facilitate family meetings for two reasons.  First they are too close and often don’t see dynamics in play until they are too late.  Outside facilitation brings objectivity and perspective.  Second, it is almost impossible to participate in a family retreat and facilitate it at the same time.  The facilitator has  to step back from full engagement to monitor the process.  Taking the family leader out of the game in this way is almost always counterproductive.

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Values: A Key to Family Identity

February 14, 2011

Families that are successful over generations are families that have a strong sense of collective identity. Family members know what it means to be part of the family and much of this identity is rooted in values. These values endure across generations and while they shift in particular expression, the foundational values remain relatively constant [...]

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Family Mediation

January 31, 2011

A colleague and I were recently discussing a case that has one wealthy family on the verge of litigation. The stakes are high, emotions are intense, and long simmering acrimony between siblings carefully fostered by a now deceased patriarch has reached a boiling point. In cases where family dysfunction is high and the stakes of [...]

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Family Meetings That Work

January 24, 2011

The right kind of preparation is critical to the success of family meetings.  To do preparation well, one must understand the needs and expectations of everyone involved.  This assessment work should focus on understanding the current state of the family and its capacities to address difficult issues.  Good preparation often involves the use of a [...]

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Scripts and Family Roles

January 17, 2011

Recurring communication patterns are common in most families. These patterns, which we might call “scripts”, are triggered by particular events or circumstances. When a specific kind of contextual cue arises, the script begins to play itself out with family members quickly falling into preset, highly defined roles. The ensuing conversations are familiar to the family [...]

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Reweaving Family Narrative

January 12, 2011

Every prospective client comes to me with a story. These stories invariably reflect certain perspectives, assumptions, and conjectures. They are laden with facts, interpretations, heartbreak, hope, fear, pride, concern, love, success, failure, confusion, and a host of other currents both obvious and subtle. Often this story distills the complexity of a life lived over decades [...]

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Being Rich is a Full Time Job…

January 3, 2011

Most children of the affluent classes will not be forced to work at a traditional job.  They may spend much of their lives simply being wealthy. While this may not seem difficult, and most of us would gladly trade places, it turns out that hanging onto the wealth is extraordinarily challenging.  Very few families – [...]

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A Small Challenge

December 29, 2010

When you have just a minute, we encourage you to pull out a few transition planning documents for your major clients and review them. As you scan these documents, ask yourself if the structures your clients have created will do anything to 1 ) intentionally teach their heirs about themselves and the world, 2) build [...]

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The Catch

December 27, 2010

In the last several entries, we explored the various elements of transition plans that can work to shape the mindsets of beneficiaries to manage wealth well. These included teaching components, connection components, consequences components, responsibility components, and accountability components. While all of these structures and the principles underlying them can be wonderful, it seems that [...]

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